Troubleshooting

If you are stuck try checking this list of common problems and solutions.

Before you reach our for support why not check these common problems and solutions.

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Q. When I try to connect a new LLM I get an error

A. There are two common reasons this may happen.

The API key is incorrect. Check that you have correctly copied the API key from your LLM account, ensuringter are no extra spaces at the beginning or end of the text.
The LLM is currently unavailable. Check the status of the LLM you are trying to connect.

If you are having problems please reach out to support for assistance.

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